Resume
Professional summary
A creative and collaborative aesthetician with over 10 years of experience in diverse backgrounds. Expert in driving growth and raising brand awareness through customer-centric campaign strategies. Specializes social relationship, work ethics, and health advising. Chaos handler, assertive, loyal and enthusiastic. Can work as a team or individually.
Work Experience
February 2020 to Present
Medical Assistant
Mother Mood Acupuncture and Herb
Maintaining patient records, preparing patients and room for each visit, assisting physicians with treatment and performing front-desk tasks.
July 2012 to Present
Language Coach and Performance Evaluator
Phoenix Language Services
Arrange and deliver customized programs in both one-on-one and workshop environment. Mentor and communicate with trainees to fulfill their goals.
September 2019 - September 2020
Front Desk Receptionist
Texas Health and Science University - Austin Student Clinic
Answer phones, transfer calls, schedule appointments, answer questions regarding treatments ang give direction and manage the flow of traffic in the clinic
August 2018 to July 2019
Ming De Chinese School Teacher
Chinese Cultural Association of Greater Philadelphia
Specialized in differentiated learning and social conversation with positive reinforcement method to encourage or redirect students.
Educational Background
2019 to Present
Master's Degree in Acupuncture with a Chinese Herbal Medicine Specialization
Texas Health and Science University - Austin
Learning both Eastern and Western medicine diseases and causes, diagnosis and treatments. Using needles and traditional Chinese herbs/formulas for patients' concern. Actual hands-on in student clinic as one of the requirements before medical board exam
June 2019 to Feb 2022
Esthetics Program - EVE
Avenue 5 Institute - North
Hybrid Esthetics Program
Foundation classes including facial, waxing, lashes and brows and make up. Practical spa training, front desk duties, product knowledges and state board preparation.
2010-2012
MFA in Lighting Design and Decorative Design
Temple University, Tyler School of Art
Metals / Jewelry / CAD-CAM
Using CAD-CAM software such as Rhino for designing. Thesis focus on decorative design and lighting design which bring a different experience into everyday life and a new perspective in surroundings.
Skills & Proficiencies
Fluent in Mandarin and Taiwanese
Training and Development
Customer Service
Policy Education
Accuracy and Attention to Detail
Volunteer work
Fo Guang Shan Xiang Yun Temple
Team Leadership. Photographer
2020 to 2021
Team lead during the events or taking photos as requested.
Cover Letter
Jill Woodyard
Esthetics Director
North Campus
8620 Burnet Rd. #300
Austin, TX, USA 78759
February 02, 2022
​
Dear Ms. Woodyard,
Having graduated as first in my class, two-time "Student of the Month" awards with 100% attendance and best academic results, I am also a full-time student in medical school for acupuncture and Chinese medicine, THSU, while working as a medical assistant and a language coach during my free time. I believe my diverse experiences and developed skills set are a perfect match for your needs.
During my time in Avenue 5 Institute, I specialized in chemical peels, lash lift and tint and variety facial treatments on top of full range of curriculum, such as waxing, microdermabrasion and LED. I was responsible for spa opening and closing, front desk and inventories. I have exceptional track record of patient satisfaction and returning in both THSU and Avenue 5. I discussed treatment plans, provide professional advice and recommendations to my patient and clients, maintained confidential documents and records, ensuring a strict adherence to aesthetics and acupuncture policies, maintaining a warm and personable manner with each individual I met. I enjoy working in team of dedicated professionals, and I have been heavily involved in training and developing less experienced colleagues for over 10 years as language coach and also a teaching assistant at THSU.
In terms of product lines, I have used a few well-known brand on the market, including Dermalogica, Hylunia, Rhonda Allison, Skin Script, Circadia, and have a subtle appreciation of the benefits in every circumstance. I continue visit different skincare brands and keep updated with the latest product developments.
I would love to have the opportunity to come into your spa and further discussing the position and my qualification with you in more details soon. Thank you for your time and consideration.
Sincerely yours,
​
Jennifer Chen